If the above conditions are met, try the following: This issue can be experienced on older Mac OS X versions (before High Sierra) when Chrome is open. You are on the latest version of Mac OS X if you are using a Mac and have Google Chrome running in the background.Owls on 2.0.2 or below may experience this issue. (Meeting Owl) You are on the latest Meeting Owl software version.
If you are starting a video conference call and cannot select Owl as your video device, please ensure the following: This article applies to the Meeting Owl Pro and Meeting Owl